Whilst it may be tempting to argue with a rude customer that isn’t going to get the best result.
Canity customer service training videos will help you learn how to explain your stance, hold your ground and professionally handle rude customers without loosing your cool.
Learn how to never argue with customers and how to turn angry customers into raving fans.
Because great customer service starts with great training.
00:00 – Intro 00:13 – Remember you’re a professional. 00:25 – Focus on the solution. 01:30 – Outro
